Job Description
Roles and Responsibilities
• Should have extensive experience in Capital markets especially leading front to back Securitiessettlements across Equity Markets at Scale
• Should have led and managed Operations transformation projects and change at scale
including RPA and data analytics etc and have good track record of driving productivity and
efficiency
• Should have led a minimum of 100+ members with global exposure in stakeholder
management
• Strong communication and negotiation skills
Organization : Data Driven Efficient Team
• Create a strong partnership model with the Bank & other key stakeholders to transform the
organization from a “Service Provider” to a “Partner to the Bank”
• Create a Data driven organization with strong governance Top down to review Business risk
and drive the team towards efficiency & Innovation
• A very strong understanding & vision on leveraging the power of Data to improve client
satisfaction and the overall Settlement Rate
People: Highly Motivated & Energized Team
• Overall responsible for a 100+ member team to ensure the Team is set up with the right
pyramid, skillsets and diversity across Levels.
• Define key Objectives & KPIs for each of the Teams within the Equity Settlement group &
provide the right guidance & leadership to enable the Teams to achieve these KPIs
• Set-up objectives and review performance of all team members(Directly for L7 and L8,
guidance for others)
• Monitor Productivity for Level 7/8 and create a measurable action Plan
• Plan & design resourcing strategy to manage work volumes, Support design of succession plans
for key team members.
• Ensure adherence to all risk and control functions(QPM)
Process: Build Efficiency & Innovation
• Run The Bank : Create an environment of very strong Governance with a clear direction of
driving efficiency & managing client expectations & KPIs across various processes within
Settlement. Review the way processes are conducted to come up with a plan of making the
organization profitable by driving standardization, industrialization and automation.
• Change the Bank : Create and manage a Change & Innovation Roadmap for the Equity
Settlement Team. Work very closely with Change the Bank Team and senior Bank stakeholders
to drive efficiency within the group.
• Create a strong partnership model with the Bank & other key stakeholders to transform the
organization from a “Service Provider” to a “Partner to the Bank”
• Create a Data driven organization with strong governance Top down to review Business risk
and drive the team towards efficiency & Innovation
• A very strong understanding & vision on leveraging the power of Data to improve client
satisfaction and the overall Settlement Rate
People: Highly Motivated & Energized Team
• Overall responsible for a 100+ member team to ensure the Team is set up with the right
pyramid, skillsets and diversity across Levels.
• Define key Objectives & KPIs for each of the Teams within the Equity Settlement group &
provide the right guidance & leadership to enable the Teams to achieve these KPIs
• Set-up objectives and review performance of all team members(Directly for L7 and L8,
guidance for others)
• Monitor Productivity for Level 7/8 and create a measurable action Plan
• Plan & design resourcing strategy to manage work volumes, Support design of succession plans
for key team members.
• Ensure adherence to all risk and control functions(QPM)
Process: Build Efficiency & Innovation
• Run The Bank : Create an environment of very strong Governance with a clear direction of
driving efficiency & managing client expectations & KPIs across various processes within
Settlement. Review the way processes are conducted to come up with a plan of making the
organization profitable by driving standardization, industrialization and automation.
• Change the Bank : Create and manage a Change & Innovation Roadmap for the Equity
Settlement Team. Work very closely with Change the Bank Team and senior Bank stakeholders
to drive efficiency within the group.
Key Skills
Education-
UG:Any Graduate - Any Specialization
PG:Post Graduation Not Required
Doctorate:Doctorate Not Required
Company Profile
Placewell Consultants
Aex@placewell.com
View Contact Details+
Recruiter Name:Satvinder Kaur Dev
Contact Company:Placewell Consultants
Website:http://jobs.placewell.com
Salary:
Not Disclosed by Recruiter
Industry:
BPO / Call Centre / ITES
Functional Area:
ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:
Senior Management
Role:
Head/VP/GM-Operations
Employment Type:
Full Time, Permanent